Knowledgebase: Troubleshooting
Why am I getting the 'There is an error in XML document' when trying to install the Master DB?
Posted by z Liz Robertson on 24 August 2015 05:07 PM

When installing Visual Expert, if you get the error XML document (1,1) while trying to connect to the Master DataBase you need to remove VEBackgroundWorker in C:\ProgramData\Novalys\VisualExpert\Config then restart the MDB creation process. 

This error happens when a setup is already installed and we try to install new setup, which corrupts the file.

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